Customer Reviews

Just had 3 windows replaced, and to say I'm pleased is an understatement! From start to finish my experience with SWHI has been fab. From John who did the original quote, Lewis who measured up, and Max + Jake who fitted them. A brilliant clean, tidy job...thanks guys☺️

A month ago, I contacted South West Home Improvements regarding three doors they supplied and installed at my property, all of which have been defective since installation.Unfortunately, despite contacting the company numerous times by phone and email, I am still waiting for these issues to be resolved. The doors do not open and close properly, the back door has mouldy silicone and excessive condensation, and there is noticeable movement in the bottom seal.I was contacted several weeks ago by a new member of staff who asked whether I was happy with the installation. I explained that I had already been waiting for over a year for the problems to be rectified. I was assured someone would contact me to arrange the necessary work, but once again, nobody followed up.The original installation also caused significant damage to the plasterwork, which thankfully was eventually rectified, but the promised adjustments to the doors and replacement of the mouldy silicone still haven't happened.I have been extremely patient, but after more than a year of ongoing problems and repeated attempts to get help, I am very disappointed with both the quality of the installation and the lack of after-sales customer service.I would simply like the defects properly addressed and the doors brought up to the standard I would reasonably expect from a professional installation company.

Over the last year we've had new guttering, fascia boards, windows and doors! House looks great. Everyone has been brilliant from the sales guys to the fitters. Highly recommended! Thanks to all involved!

Had 6 Windows and 2 Doors installed in February. We are amazed with how much warmer our home is. Would like to thank all the team for our experience from start to finish. Will definitely use them again in the future.

A fantastic local company who provide 5 star customer service from start to finish. Owners, sales guys, surveyors and fitters are all great, knowledgeable and carry out work to the highest of standards. We’ve just had an entire house fitted with new windows and doors - the quality and look of their products is great. Can’t thank you enough for transforming our house!! Highly recommend!

Fabulous company , so pleased I used them. John the salesman was awesome in his knowledge and understanding of the windows for the conservatory. By far the best quote I received . Have just had the windows fitted and they look fantastic, such a difference. Fitters were tidy and worked efficiently. Would not hesitate to use the company again. Thank you

Can't rate these guy's highly enough..From initial contact to the finished job .Competitive price, great communication, arrived on time , did a great job.. polite , respectful , cleaned up when they finished. Definitely deserve a 5 star review.

Old windows replaced. We've just had some very old windows replaced,
I expected it to take two days but it was all done in a day. Smart new windows, at a reasonable price, all the rubbish cleared away and a great bunch of lads doing the work, quickly and efficiently.

Had French windows installed to open from dining area on to patio. Old window and brickwork down to floor level removed. Sales, surveyor, installers and finishing plasterer 100%. Price was so competitive and whole experience was great from start to finish. Proper good!

2022, at the end of November we moved into a property when windows and doors weren't anywhere suitable for winter. Sam and his team made sure we had them installed before Christmas. They gave us a competitive price and good quality product. Went beyond to achieve the design we were after and made sure we were happy by checking with us. Thank you!

Highly recommended! The team did a very good job replacing my soffits. They work and communicate swiftly. The scaffolding team also deserves praise for their tidy and fast work. We are very satisfied with the final result!

We are so pleased with the outcome of our new windows and front door! The service, quality and workmanship was excellent. Lewis was very accommodating, especially with fitting us in as quick as they did! Highly recommended.