Customer Reviews

Highly professional, caring and extremely efficient team. Everything from start to finish, the great quote for the work to the perfect fitting of the door and windows, was outstanding. I highly recommend Sam, Lewis, John and Chris and will certainly use the company again.

We had 7 new double glazed windows and a new front door installed and are delighted. Lewis and Jake, the fitters were extremely professional, helpful and very tidy with the installation. Sam kept us updated throughout the process. We would highly recommend their services.

Abusive and incompetent. They fitted a conservatory for my mother which leaked and then, not only refused to fix the issue, but tried to intimidate an elderly woman by hurling obscenities at her when she tried to discuss the issue and stormed out. Clearly they think attempting to intimidate elderly people to get out of fixing things they haven’t done properly is normal practice. It absolutely isn’t and I will be taking this further. They also haven’t provided a guarantee for the glass or a receipt, despite being asked. Do not hire this company.

The three man team were very polite, helpful, and explained how & why to any of our questions in terms that made sense , they spotted a problem very quickly & informed us straight away rather than just ploughing on with what they told to do , we discussed together the problem & came up with the best solution I wish other companies were as professional as these three gentlemen 👍👍👍 Alan & Janet ( Exmouth )

We've recently had gutters and fascia's done and had previously had windows replaced. Really happy with the price, product and service. Couple of small things that the team had to come back to update, which got sorted quickly and efficiently. Really highly recommended.

The guys were excellent from the initial contact to the quote and then the fitting. They were quick and efficient and turned up exactly when planned. We have been very happy with the work and will use them again and would recommend them to anyone

I just had a lovely new front door fitted. It was a bit fiddly due to needing a narrow door, though Sam and the team guided me through this and i love the end result. The fitter was similarly lovely and did a very professional job. Thank you all.

5⭐️ We had 11 windows fitted by Southwest Home Improvements at the end of October 2024. The team were amazing. From initial quote, survey to fitting. Also promptly rang me back when I left messages. I had other jobs being done on the house at the same time and the guys were more than happy to be lead by me as to what windows I needed doing first! Not much noise, no mess and beautifully finished windows at the end of it! The difference in the warmth of our house is massive - I’ve had to turn the thermostat down below 16 degrees! I’m already planning on getting them back to reglaze our conservatory. A big thank you to Sam and the team 👍🏻

Excellent service, friendly and considerate fitters, would highly recommend South West home improvements.

Had all our windows & doors replaced this week, delighted with the appearance & quality all around. From initial enquiry through to follow up call after completion, everyone was very professional & offered faultless customer service. Would happily recommend to anyone looking for value for money, from a honest & reliable local company. Well done SW Improvements Team & thank you.

I had a full house -12 windows plus French doors and a front and back door 2 weeks ago . They did a fantastic job £12500.00 including VAT with a FENSA certificate and a 10 year no quibble insurance backed guarantee! In other words the whole 9 yards ! Saved £4000.00 because the national company quoted £25000.00 then in less than 20 minutes their manager had reduced the price to £16750.00 I showed them the door at the double …. Back to SWHI , they were clean , tidy workers . The noise was minimal and Jake and Lee did a wonderful job ! Expertly fitted and everything left slick and span ! The A++ rated windows are wonderful. The mould around our windows dried up and my wife who has mild dementia and a bad heart sleeps so well because the busy main road noise disappeared! My biggest regret was not doing the installation a few years ago ! SWHI are based in Honiton and their windows are high quality and made in Devon ! Also thanks to John their expert designer and Sam who kept us informed every step of the way ! We already booked them for my daughters house and my neighbour was blown away with the job quality he is waiting for his fit so thanks again SWHI

The company was recommended to us for windows, doors, replacement facia, soffits and guttering and we were not disappointed, professional delivery from start to finish - if you are contemplating home improvements you should definitely consider this company.