Customer Reviews

Just had a new front door fitted by SWHI, absolutely delighted with results. All the way through the process from initial enquiry to final fitting everything was done with detail and professionalism Would highly recommend!

2022, at the end of November we moved into a property when windows and doors weren't anywhere suitable for winter. Sam and his team made sure we had them installed before Christmas. They gave us a competitive price and good quality product. Went beyond to achieve the design we were after and made sure we were happy by checking with us. Thank you!

Excellent service from Sam and Jake. Efficient, professional and amiable.

Can't rate these guy's highly enough..From initial contact to the finished job .Competitive price, great communication, arrived on time , did a great job.. polite , respectful , cleaned up when they finished. Definitely deserve a 5 star review.

Old windows replaced. We've just had some very old windows replaced,
I expected it to take two days but it was all done in a day. Smart new windows, at a reasonable price, all the rubbish cleared away and a great bunch of lads doing the work, quickly and efficiently.

I just had a lovely new front door fitted. It was a bit fiddly due to needing a narrow door, though Sam and the team guided me through this and i love the end result. The fitter was similarly lovely and did a very professional job. Thank you all.

I had a full house -12 windows plus French doors and a front and back door 2 weeks ago . They did a fantastic job £12500.00 including VAT with a FENSA certificate and a 10 year no quibble insurance backed guarantee! In other words the whole 9 yards ! Saved £4000.00 because the national company quoted £25000.00 then in less than 20 minutes their manager had reduced the price to £16750.00 I showed them the door at the double …. Back to SWHI , they were clean , tidy workers . The noise was minimal and Jake and Lee did a wonderful job ! Expertly fitted and everything left slick and span ! The A++ rated windows are wonderful. The mould around our windows dried up and my wife who has mild dementia and a bad heart sleeps so well because the busy main road noise disappeared! My biggest regret was not doing the installation a few years ago ! SWHI are based in Honiton and their windows are high quality and made in Devon ! Also thanks to John their expert designer and Sam who kept us informed every step of the way ! We already booked them for my daughters house and my neighbour was blown away with the job quality he is waiting for his fit so thanks again SWHI

A month ago, I contacted South West Home Improvements regarding three doors they supplied and installed at my property, all of which have been defective since installation.Unfortunately, despite contacting the company numerous times by phone and email, I am still waiting for these issues to be resolved. The doors do not open and close properly, the back door has mouldy silicone and excessive condensation, and there is noticeable movement in the bottom seal.I was contacted several weeks ago by a new member of staff who asked whether I was happy with the installation. I explained that I had already been waiting for over a year for the problems to be rectified. I was assured someone would contact me to arrange the necessary work, but once again, nobody followed up.The original installation also caused significant damage to the plasterwork, which thankfully was eventually rectified, but the promised adjustments to the doors and replacement of the mouldy silicone still haven't happened.I have been extremely patient, but after more than a year of ongoing problems and repeated attempts to get help, I am very disappointed with both the quality of the installation and the lack of after-sales customer service.I would simply like the defects properly addressed and the doors brought up to the standard I would reasonably expect from a professional installation company.

Highly professional, caring and extremely efficient team. Everything from start to finish, the great quote for the work to the perfect fitting of the door and windows, was outstanding. I highly recommend Sam, Lewis, John and Chris and will certainly use the company again.

Linda F Had our new glass roof installed on our conservatory and we are really pleased with it. The workmanship was exceptional. Well done the installers.

A first-class job was done by a very skilled team in installing our windows. Very pleasant workers who left no mess and nothing was too much trouble for them. A very good job, well done team.

Can't rate these guy's highly enough..From initial contact to the finished job .Competitive price, great communication, arrived on time , did a great job.. polite , respectful , cleaned up when they finished. Definitely deserve a 5 star review.