Customer Reviews

Excellent service from start to finish, I had 4 new windows and 1 door, they are lovely. The fitters couldn’t have left the house any tidier if they tried. Would highly recommend.

The three man team were very polite, helpful, and explained how & why to any of our questions in terms that made sense , they spotted a problem very quickly & informed us straight away rather than just ploughing on with what they told to do , we discussed together the problem & came up with the best solution I wish other companies were as professional as these three gentlemen 👍👍👍 Alan & Janet ( Exmouth )

Very good team excellent workmanship windows fitted on time they cleaned up and left everything clean and tidy, I would recommend them to anyone and it was a very reasonable price

Great job done, clean, efficient and a competitive price. All rubbish cleared away. Very happy with the result.

Excellent Company We had about 16 windows installed plus 3 doors as well as gutterings and facias replaced. I liked the way Lewis sold the product and services, not pushy for a decision and he was competitive (not the cheapest and not the most expensive) . Initial deposits were low and delivery and installation was carried out exactly as advised. Also nice guys that came to do the install, they just got on with it and seemed to work for each other. Quality of work was very good.

I would highly recommend this company and personally will consider them for other work.

Steven

A month ago, I contacted South West Home Improvements regarding three doors they supplied and installed at my property, all of which have been defective since installation.Unfortunately, despite contacting the company numerous times by phone and email, I am still waiting for these issues to be resolved. The doors do not open and close properly, the back door has mouldy silicone and excessive condensation, and there is noticeable movement in the bottom seal.I was contacted several weeks ago by a new member of staff who asked whether I was happy with the installation. I explained that I had already been waiting for over a year for the problems to be rectified. I was assured someone would contact me to arrange the necessary work, but once again, nobody followed up.The original installation also caused significant damage to the plasterwork, which thankfully was eventually rectified, but the promised adjustments to the doors and replacement of the mouldy silicone still haven't happened.I have been extremely patient, but after more than a year of ongoing problems and repeated attempts to get help, I am very disappointed with both the quality of the installation and the lack of after-sales customer service.I would simply like the defects properly addressed and the doors brought up to the standard I would reasonably expect from a professional installation company.

Great bunch of guys really pleased with everything that was done big thanks to Sam and Lewis for resolving any issues I had by coming to see me in person highly recommended will be using them again in the future

Had new windows fitted 7/1/26 very pleased & impressed with the price. Max & Jake were very nice and polite lads

Had 6 Windows and 2 Doors installed in February. We are amazed with how much warmer our home is. Would like to thank all the team for our experience from start to finish. Will definitely use them again in the future.

We have 11 new windows, a set of French doors and our front door replaced by this company. They provided an excellent service throughout. The quality of their work is impeccable. I would highly recommend this company.

I had a full house -12 windows plus French doors and a front and back door 2 weeks ago . They did a fantastic job £12500.00 including VAT with a FENSA certificate and a 10 year no quibble insurance backed guarantee! In other words the whole 9 yards ! Saved £4000.00 because the national company quoted £25000.00 then in less than 20 minutes their manager had reduced the price to £16750.00 I showed them the door at the double …. Back to SWHI , they were clean , tidy workers . The noise was minimal and Jake and Lee did a wonderful job ! Expertly fitted and everything left slick and span ! The A++ rated windows are wonderful. The mould around our windows dried up and my wife who has mild dementia and a bad heart sleeps so well because the busy main road noise disappeared! My biggest regret was not doing the installation a few years ago ! SWHI are based in Honiton and their windows are high quality and made in Devon ! Also thanks to John their expert designer and Sam who kept us informed every step of the way ! We already booked them for my daughters house and my neighbour was blown away with the job quality he is waiting for his fit so thanks again SWHI

The guys were excellent from the initial contact to the quote and then the fitting. They were quick and efficient and turned up exactly when planned. We have been very happy with the work and will use them again and would recommend them to anyone