Customer Reviews

We had 7 new double glazed windows and a new front door installed and are delighted. Lewis and Jake, the fitters were extremely professional, helpful and very tidy with the installation. Sam kept us updated throughout the process. We would highly recommend their services.

First class professionalism from first contact with Sam, through to installation of top quality windows, which look even better than I had imagined. Thanks also to installers Lewis and Talon for such a great job - highly recommend.

Excellent service from start to finish, I had 4 new windows and 1 door, they are lovely. The fitters couldn’t have left the house any tidier if they tried. Would highly recommend.

We've recently had gutters and fascia's done and had previously had windows replaced. Really happy with the price, product and service. Couple of small things that the team had to come back to update, which got sorted quickly and efficiently. Really highly recommended.

Just had 3 windows replaced, and to say I'm pleased is an understatement! From start to finish my experience with SWHI has been fab. From John who did the original quote, Lewis who measured up, and Max + Jake who fitted them. A brilliant clean, tidy job...thanks guys☺️

Had French windows installed to open from dining area on to patio. Old window and brickwork down to floor level removed. Sales, surveyor, installers and finishing plasterer 100%. Price was so competitive and whole experience was great from start to finish. Proper good!

Five star work from Lewis's team freezing cold but the installation was completed fully,correctly. We thankyou for the quality oif the product and yout team training produced a top class finish. Recommended Best Chris and Jerry EXETER

Fantastic experience, the sales person that come around first who was just excellent not pushy in the slightest! the two fitters were just brilliant went above and beyond for us, and everybody on the phone was so helpful. Really enjoyed our experience with this company, Would 100% use again.

I had a conservatory installed by southwest home improvements this week. John from sales was extreamly helpful,friendly and very professional, and not at all pushy. The price quoted was extreamly competitive compared with other local and national companies. When it came to the instalation Lee the fitter was absolutely brilliant, very professional and a really nice person to deal with. The quality of his work and attention to detail when cleaning up after the job was completed was fantastic. I really cant praise this company highly enough and they were a real pleasure to deal with.

Fabulous company , so pleased I used them. John the salesman was awesome in his knowledge and understanding of the windows for the conservatory. By far the best quote I received . Have just had the windows fitted and they look fantastic, such a difference. Fitters were tidy and worked efficiently. Would not hesitate to use the company again. Thank you

A month ago, I contacted South West Home Improvements regarding three doors they supplied and installed at my property, all of which have been defective since installation.Unfortunately, despite contacting the company numerous times by phone and email, I am still waiting for these issues to be resolved. The doors do not open and close properly, the back door has mouldy silicone and excessive condensation, and there is noticeable movement in the bottom seal.I was contacted several weeks ago by a new member of staff who asked whether I was happy with the installation. I explained that I had already been waiting for over a year for the problems to be rectified. I was assured someone would contact me to arrange the necessary work, but once again, nobody followed up.The original installation also caused significant damage to the plasterwork, which thankfully was eventually rectified, but the promised adjustments to the doors and replacement of the mouldy silicone still haven't happened.I have been extremely patient, but after more than a year of ongoing problems and repeated attempts to get help, I am very disappointed with both the quality of the installation and the lack of after-sales customer service.I would simply like the defects properly addressed and the doors brought up to the standard I would reasonably expect from a professional installation company.

Over the last year we've had new guttering, fascia boards, windows and doors! House looks great. Everyone has been brilliant from the sales guys to the fitters. Highly recommended! Thanks to all involved!