Customer Reviews

Great service and friendly guys, love my new windows and doors

A first-class job was done by a very skilled team in installing our windows. Very pleasant workers who left no mess and nothing was too much trouble for them. A very good job, well done team.

Excellent service We have just had three bowed windows replaced, each one has 3 panes so it was quite a big job. The company were very patient and prompt when handling our queries and booking. Max who fitted them gave an excellent service, he talked us through the process and answered anything we questioned in a very pleasant and straightforward manner. We thoroughly recommend the company.

Just had 3 windows replaced, and to say I'm pleased is an understatement! From start to finish my experience with SWHI has been fab. From John who did the original quote, Lewis who measured up, and Max + Jake who fitted them. A brilliant clean, tidy job...thanks guys☺️

Very good team excellent workmanship windows fitted on time they cleaned up and left everything clean and tidy, I would recommend them to anyone and it was a very reasonable price

5⭐️ We had 11 windows fitted by Southwest Home Improvements at the end of October 2024. The team were amazing. From initial quote, survey to fitting. Also promptly rang me back when I left messages. I had other jobs being done on the house at the same time and the guys were more than happy to be lead by me as to what windows I needed doing first! Not much noise, no mess and beautifully finished windows at the end of it! The difference in the warmth of our house is massive - I’ve had to turn the thermostat down below 16 degrees! I’m already planning on getting them back to reglaze our conservatory. A big thank you to Sam and the team 👍🏻

First class professionalism from first contact with Sam, through to installation of top quality windows, which look even better than I had imagined. Thanks also to installers Lewis and Talon for such a great job - highly recommend.

A month ago, I contacted South West Home Improvements regarding three doors they supplied and installed at my property, all of which have been defective since installation.Unfortunately, despite contacting the company numerous times by phone and email, I am still waiting for these issues to be resolved. The doors do not open and close properly, the back door has mouldy silicone and excessive condensation, and there is noticeable movement in the bottom seal.I was contacted several weeks ago by a new member of staff who asked whether I was happy with the installation. I explained that I had already been waiting for over a year for the problems to be rectified. I was assured someone would contact me to arrange the necessary work, but once again, nobody followed up.The original installation also caused significant damage to the plasterwork, which thankfully was eventually rectified, but the promised adjustments to the doors and replacement of the mouldy silicone still haven't happened.I have been extremely patient, but after more than a year of ongoing problems and repeated attempts to get help, I am very disappointed with both the quality of the installation and the lack of after-sales customer service.I would simply like the defects properly addressed and the doors brought up to the standard I would reasonably expect from a professional installation company.

We have just had all our windows replaced by Southwest Home Improvements. We chose bottom opening windows, which we are very impressed with as fresh air circulates easily. Our house is now warmer, which helps reduce energy costs. We love the look of the windows too! Thank you all for your service. Please thank Lewis and Talon, your fitters, for all their hard work! It's much appreciated!

We had 10 new windows and two new doors from Sam and the crew at South West Home improvements. No hassle experience from beginning to end. The two gents that completed the fitting were diligent throughout. I didn’t think tradesmen could be so tidy. There are now two neighbours in the street asking for quotes and my parents are also keen. Top quality workmanship, couldn’t recommend South West Home Improvements enough

We had 2 Windows and a Back door fitted last week by Lewis… What a lovely polite hard working chap. His work is exemplary.. He left absolutely no mess behind him either. Everybody was friendly and professional from start to finish. I thoroughly recommend South West Home Improvements…and will happily use them when I renew the front of the house windows.

Great communication from start to finish. The guys that came round were polite, friendly and did a great job. Cleaned up like they were never there after, so super happy. Nothing was too much trouble. Will highly recommend.