Customer Reviews

Excellent service from start to finish. Fitters were very professional and efficient leaving everything clean and tidy. Would highly recommend

We recently had new Gutters, facias and soffits fitted by this company. They look really good and have been tested by the recent rain and wind. Well done to the two fitters who worked extremely hard in what was a couple of hot sunny days. Overall really happy with the work and would recommend Thank you

A month ago, I contacted South West Home Improvements regarding three doors they supplied and installed at my property, all of which have been defective since installation.Unfortunately, despite contacting the company numerous times by phone and email, I am still waiting for these issues to be resolved. The doors do not open and close properly, the back door has mouldy silicone and excessive condensation, and there is noticeable movement in the bottom seal.I was contacted several weeks ago by a new member of staff who asked whether I was happy with the installation. I explained that I had already been waiting for over a year for the problems to be rectified. I was assured someone would contact me to arrange the necessary work, but once again, nobody followed up.The original installation also caused significant damage to the plasterwork, which thankfully was eventually rectified, but the promised adjustments to the doors and replacement of the mouldy silicone still haven't happened.I have been extremely patient, but after more than a year of ongoing problems and repeated attempts to get help, I am very disappointed with both the quality of the installation and the lack of after-sales customer service.I would simply like the defects properly addressed and the doors brought up to the standard I would reasonably expect from a professional installation company.

Great job done, clean, efficient and a competitive price. All rubbish cleared away. Very happy with the result.

My new front door was fitted on 5 January . I am so pleased with it. The service from beginning to end has been excellent. I would highly recommend this Company.

We had 2 Windows and a Back door fitted last week by Lewis… What a lovely polite hard working chap. His work is exemplary.. He left absolutely no mess behind him either. Everybody was friendly and professional from start to finish. I thoroughly recommend South West Home Improvements…and will happily use them when I renew the front of the house windows.

Brilliant service , brilliant workmen . Over all very pleased with new doors. Would highly recommend this company.

The guys were excellent from the initial contact to the quote and then the fitting. They were quick and efficient and turned up exactly when planned. We have been very happy with the work and will use them again and would recommend them to anyone

Can't rate these guy's highly enough..From initial contact to the finished job .Competitive price, great communication, arrived on time , did a great job.. polite , respectful , cleaned up when they finished. Definitely deserve a 5 star review.

We had 10 new windows and two new doors from Sam and the crew at South West Home improvements. No hassle experience from beginning to end. The two gents that completed the fitting were diligent throughout. I didn’t think tradesmen could be so tidy. There are now two neighbours in the street asking for quotes and my parents are also keen. Top quality workmanship, couldn’t recommend South West Home Improvements enough

Old windows replaced. We've just had some very old windows replaced,
I expected it to take two days but it was all done in a day. Smart new windows, at a reasonable price, all the rubbish cleared away and a great bunch of lads doing the work, quickly and efficiently.

I just had a lovely new front door fitted. It was a bit fiddly due to needing a narrow door, though Sam and the team guided me through this and i love the end result. The fitter was similarly lovely and did a very professional job. Thank you all.